Friday, August 27, 2010

Simple, Unrealized Benefit of Gmail Phone Calling

I just realized that outbound calls made from Gmail will use your Google Voice phone number on any Caller ID displays, so those calls are more likely to be returned the same number.

I just saw this article this morning which mentioned the idea:

http://bit.ly/cz7ZFu

On all recent marketing materials ordered and most other places where my telephone number has been requested, I had already included my Google Voice number for the voice mail transcription along with notifications via both SMS and e-mail.

Since the calls can be returned via Google Voice (via iPhone or iPod Touch), it may make sense to now consider reducing the number of minutes paid for voice calls altogether (if there is a break even point somewhere).

The entire set up still requires weighing the typical calls as being made from a wifi zone or 3G regardless of equipment being used before the pricing can be considered. No one wants to have to think about every call before making one.

Peace!

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